Refund and Return Policy

RETURNS
You have one week to return an item from the date that you receive your order. To be eligible for a return here at Financials for Creatives LLC, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it. We require the original receipt or proof of purchase to process a return.

If the product arrives damaged, please contact us within 14 days, and we will send a replacement.

To return an item, please contact us at hello@financialsforcreatives.com. The email must include your order number, full name, shipping address, and reason for the return. Your return must be postmarked within a week of when the package was delivered to you.

REFUNDS
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item. If we approve your refund, we will refund it to the original payment method. Depending on your card issuer’s policies, you will receive the refund within a few days.

SHIPPING
You are responsible for the cost of shipping your item back to us. Shipping costs are non-refundable and non-negotiable. If you receive a refund, we will deduct the shipping cost.

If you have any further questions about your refund, please contact us.

RETURN-TO-SENDER
Orders sent back as “return-to-sender” due to an incorrect address or refusal of customs fees can be shipped back to you at your expense, or we can refund the product minus the shipping fees incurred due to “return-to-sender.”

CANCELING ORDERS
Please email hello@financialsforcreatives.com with CANCEL ORDER in the subject line, and we will attempt to cancel the order before it ships. If the order has already been shipped, we cannot cancel it. Contact the shop immediately to prevent this.